FAQs


Our Shirts

What products does Hamilton offer?  What is the cost of Hamilton shirts?

 

 

 

Bespoke

 

Signature

 

Ready to Wear

Availability 

All retailers.

Internet only.

Internet and participating retailers.

Fabric Options

All.

All.

VIEW COLLECTION

Price

VISIT A RETAILER

$195-$325

$195-$295

Style Options

All. VIEW STYLES

All. VIEW STYLES

All shirts have a moderate spread collar, plain back, button-round cuffs and 1/4' stitching on collars and cuffs.

Fit Options

We craft your personal paper pattern to achieve the perfect fit.

Collar size, sleeve length and chest size.

Collar size and sleeve length.

Order Minimums

Specific to each retailer.    Four shirts on Houston purchases.

None.

None.



The first letter of the fabric ID identifies the price series.

 

Price Series

 

Bespoke

 

Signature

 

Ready to Wear

F

VISIT A RETAILER

$195

$195

H

VISIT A RETAILER

$195

$195

K

VISIT A RETAILER

$225

$215

M

VISIT A RETAILER

$235

$220

P

VISIT A RETAILER

$265

$245

S

VISIT A RETAILER

$295

$275

X

VISIT A RETAILER

$325

$295



What is the Trial shirt? 

Bespoke
We construct a single shirt to your exact specifications.  After a fitting, we will make any necessary adjustments and proceed with the balance of your order only upon your approval.  We guarantee 100% satisfaction.  If we are unable to provide a satisfactory trial shirt you may cancel the order.  (First and second trial shirt, no charge for repairs; Additional trial shirt repairs, charges will apply.)


What is the Fit shirt?

Signature
Try-on shirts are available in all sizes to help you determine fit.


What is fusing, and why do most shirtmakers fuse collars and cuffs?  Why does Hamilton not fuse collars and cuffs?

Collars and cuffs consist of an interlining sewn between two pieces of fabric.  It’s this interlining that provides the necessary structure and weight.  Most shirtmakers choose to glue, or fuse, the interlining to the fabric because it is an easy way to ensure the shirt looks crisp when new.  It requires greater care and skill to construct an excellent non-fused collar.  The downside to fusing is that the shirt continues to shrink with each laundering as the glue contracts.  Non-fused shirts do not shrink after initial launderings.

Where will my shirts be made?

All Hamilton shirts are made in our Houston workshop.  We invite you to visit our storefront and workshop where you can select fabrics from the bolt and observe the shirtmaking process.

How do I care for my shirts?

Most shirts can be sent to a commercial laundry.  We recommend no starch.  If dry cleaning is required, it will be indicated on a special care tag in the shirt.  Your collar has been specially constructed to avoid excessive shrinkage after many launderings.  We do not glue, or fuse, the interlining to the collar fabric.  To avoid creasing, the collar should be pressed from the ends toward the center while slightly damp.

Do you make ladies shirts?

No.


Our Fabrics

Where are the fabrics from?

We carry only the world's finest fabrics from exclusive European mills; all are double-ply and derived from extra long staple cotton.  Our premium Kent Collection features 140 and 170 yarn count fabrics.  The higher yarn count creates a luxurious fabric with incomparable softness and sheen.  Our suppliers are among the most sought after mills in Switzerland and Italy.  They include Albini, Alumo, Grandi and Rubinelli, S.I.C. Tess, Testa and Thomas Mason.

Do you send fabric swatches?

Yes.  We can send a limited amount of individually chosen swatches per your request.

How often do you receive new fabrics?

Our Fall/Winter collection arrives in August and our Spring/Summer collection is available in February.   We sometimes receive new fabrics mid-season and notify registered users upon arrival.

I saw a fabric on the web site a few months ago, but it is not there anymore-or it appears to be out of stock.  Can I still order a shirt in this fabric?

Our inventory of available fabrics is constantly changing.  Most fabrics are only available for a limited period of time.  If a desired fabric is no longer available please contact your local retailer or info@hamiltonshirts.com and we will be happy to help you locate a similar fabric if one is offered at that time.


Styles

Can I request different collars, cuffs, pockets etc. on each of my shirts?

Yes, of course.  Bespoke and Signature shirt customers have the option to style your shirts however you like.  Please view our STYLES page for more information.


Measurements

If I cannot visit a retailer how can I provide you with measurements?

Bespoke
We craft your personal paper pattern to achieve the perfect fit.

To get fit
1. Visit a RETAILER.
2. Send us your best fitting shirt.  We will copy the fit and incorporate any desired changes.

Signature
Create your own unique style and customize your fit by selecting collar size, sleeve length, and chest size.

Ready to Wear
Select your collar size and sleeve length.

Collar Size

14 ½

15

15 ½

16

16 ½

17

17 ½

18

18 ½

Sleeve Length-Regular

32

32

33

33

34

34

34

35

35

Sleeve Length- Long

34

34

35

35 ½

36

36 ½

37

37

37



Can you file my measurements for future orders?  What if I need to make changes?

After your first order, all your measurements are kept on file.  For your next order, you will only have to choose fabrics and styling details.  We will make any necessary changes to your measurements over time.

What about shrinkage?

To ensure consistent sizing over time and launderings we use only the finest fabrics and do not fuse collars or cuffs.  Your shirts will arrive with a quarter inch allowance for shrinkage at the collar, cuffs and sleeves.  After one or two launderings your shirt will arrive at its final predetermined size and should fit perfectly.


Delivery and Service

What is your procedure for shipping?

All packages are shipped via UPS Standard Delivery (3-5 business days).

For each address:

1 Shirt        -$8.00
2 Shirts      -$9.00
3 Shirts      -$10.00
4 Shirts      -$11.00
5 Shirts      -$12.00
6 Shirts      -$13.00

Starts over after every 6th shirt, i.e. 8 shirts = $13 (6 shirts) + $9 (2 shirts) = $22.

Deliveries to Hawaii, Alaska, Puerto Rico and Canada: Add $10 to the above shipping for each address.

UPS Overnight Delivery: (Additional $12.50 charge)

In-stock items, ordered Monday through Friday, excluding holidays, by noon Eastern Time, to arrive the next business day.  Overnight delivery is an additional $22.50 for Alaska and Hawaii.  Overnight delivery is currently not available for Puerto Rico and Canada.

International Delivery: ($49.99 charge)

Overnight delivery currently not available outside of the United States.  All shipping & handling and applicable duties will be paid by the customer and will be billed by the delivery carrier.

For more information email info@hamiltonshirts.com or call 713.264.8800.


How long will it take to receive my shirts?

Delivery is generally 3-4 weeks for existing customers.  Of course, the process will be somewhat extended for first time customers based upon your approval of a trial shirt.

What forms of payment does Hamilton accept?

We accept all major credit cards, cash and checks.

Do you accept returns or exchanges?

Bespoke and Signature
We do not refund payment on shirt returns without cause, as each shirt is made-to-order expressly for the customer. Any issues or concerns with an order shoud be addressed within 30 days of the shipping date.  After 30 days, repair charges will apply to all returns.

Ready to Wear
Any issues or concerns with an order should be addressed within 30 days of the shipping date.  After 30 days, repair charges will apply to all returns.


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